Create Experiences That Make People Want to Stay
Design employee journeys that engage hearts and minds, from first impressions through career milestones, building workplaces where people genuinely thrive.
Explore the PossibilitiesWhat This Program Delivers
When you complete this program, you'll have the skills and frameworks to design employee experiences that foster genuine engagement and create meaningful connections between people and their work. You'll understand how to map employee journeys, identify moments that matter, and design touchpoints that strengthen commitment and contribution.
Engagement Understanding
You'll gain deeper insight into what truly engages your workforce, moving beyond surface-level perks to understand the experiences that create authentic connection and commitment.
Design Confidence
You'll develop the capability to redesign critical touchpoints in the employee lifecycle, from onboarding to career transitions, with confidence that your designs will resonate with your workforce.
Measurement Clarity
You'll know how to measure what matters in employee experience, using both quantitative metrics and qualitative insights to understand impact and guide continuous improvement.
Cultural Impact
Your work will contribute to building a culture where people feel valued and supported, which naturally strengthens retention, productivity, and overall organizational health.
We Understand the Experience Challenges You Face
Many HR professionals sense that their employees aren't as engaged as they could be, but struggle to identify exactly where the experience is falling short or how to improve it systematically. You might find yourself implementing programs based on trends or complaints rather than a coherent understanding of your employee journey.
Common Experience Challenges
Your onboarding processes might feel administrative and overwhelming rather than welcoming and energizing, leaving new employees uncertain about whether they made the right choice.
Employees struggle to see clear career paths within the organization, leading to frustration and turnover among talented individuals who feel their growth is stagnating.
Your feedback systems generate data but don't seem to translate into meaningful action, leaving employees wondering if their voices are truly heard and valued.
Remote and hybrid work arrangements have created new challenges in maintaining connection and culture, and you're not sure how to design experiences that work across different work modes.
These challenges aren't unique to your organization. Many companies struggle to design employee experiences intentionally rather than letting them evolve haphazardly. The encouraging news is that employee experience design is a learnable skill, and small improvements in key touchpoints can create significant positive impact.
Our Approach to Employee Experience Design
This program guides you through practical design thinking approaches adapted specifically for employee experience. You'll learn to understand your workforce's needs deeply, design experiences that address them meaningfully, and measure impact effectively.
Journey Mapping Techniques
Learn to map the complete employee journey from pre-hire through departure, identifying moments that matter and opportunities to strengthen the experience at each touchpoint.
Experience Design Frameworks
Develop skills in designing specific experiences like onboarding, career development, and transitions. You'll learn to create experiences that engage emotionally while delivering practical value.
Measurement Systems
Implement feedback mechanisms and measurement approaches that help you understand experience quality, identify improvement opportunities, and demonstrate the impact of your design work.
How the Program Works
Through a combination of design workshops, practical exercises, and real-world application, you'll develop both the mindset and the toolkit for creating exceptional employee experiences. We emphasize learning by doing, with each concept applied to your actual organizational context.
Understand your current experience
Create improved touchpoints
Implement and measure impact
Your Learning Journey
The program feels creative and collaborative. We encourage experimentation and iteration, recognizing that great experience design emerges through testing and refinement rather than perfection on the first try.
Foundation in Design Thinking
We begin with core principles of experience design and how they apply to employee journeys. You'll learn empathy techniques, journey mapping basics, and frameworks for understanding what creates meaningful experiences.
Journey Mapping Workshop
Through collaborative exercises, you'll map your organization's employee journey, identifying pain points, moments of delight, and opportunities for improvement. This creates a shared understanding of your current state.
Experience Redesign Projects
You'll select specific touchpoints to redesign, applying design frameworks to create improved experiences. We provide feedback and guidance as you develop concepts and implementation plans.
Implementation Support
As you begin implementing your redesigned experiences, we help you navigate challenges, refine based on feedback, and establish measurement systems that track impact and guide ongoing improvement.
Program Investment
We believe in transparent pricing that reflects the comprehensive nature of this experience design capability-building program.
Complete Employee Experience Design Program
What's Included
The Value of Exceptional Experiences
This investment in experience design capabilities delivers returns that extend far beyond the program timeframe. Improved onboarding experiences help new employees reach productivity more quickly and feel connected from day one. Better career development experiences reduce turnover among high performers who see growth opportunities. More effective feedback systems create cultures of continuous improvement. These benefits compound over time as you continue refining and expanding your experience design capabilities across the organization.
Why This Approach Works
Our methodology adapts proven design thinking principles specifically for employee experience, ensuring approaches that work in real organizational contexts with real constraints.
Human-Centered Approach
We ground all design work in genuine understanding of employee needs and perspectives. This ensures that improvements address real pain points rather than perceived problems.
Iterative Design Process
We teach you to design, test, and refine experiences based on feedback. This iterative approach leads to better outcomes than trying to design perfect solutions from the start.
Practical Application
Every concept is applied to your actual employee journey, ensuring that what you learn translates directly into improvements you can implement in your organization.
Continuous Evolution
We update our content regularly based on emerging workplace trends, new experience design techniques, and participant feedback to ensure you're learning current approaches.
Realistic Timeline and Expectations
Building experience design capability and seeing impact takes time. Most organizations begin implementing small improvements within the first few weeks and tackle larger redesigns over the following months. Meaningful shifts in engagement and culture typically emerge over six to twelve months as improved experiences take hold.
We'll help you prioritize improvements, set realistic expectations, and build momentum through early wins that demonstrate the value of experience-focused design.
Our Commitment to Your Success
We're invested in helping you develop the capabilities to create employee experiences that genuinely engage and inspire your workforce.
Creative Guidance
We provide a supportive environment where you can explore ideas, experiment with approaches, and develop your experience design skills without fear of getting it wrong.
Tangible Deliverables
You'll create actual journey maps, redesigned experiences, and implementation plans that you can use immediately to improve your employee experience.
Initial Consultation
Before committing to the full program, we offer a complimentary consultation to discuss your experience challenges and ensure this program aligns with your needs.
Ongoing Support
We provide support as you implement your redesigned experiences, helping you refine based on employee feedback and organizational dynamics.
A Partnership Approach
We view this as the beginning of a partnership in building your organization's experience design capabilities. Your success in creating engaging employee experiences reflects on us, and we're genuinely invested in helping you develop the skills that make your workplace somewhere people want to be.
How to Get Started
Beginning your experience design journey is straightforward, and we'll guide you through each step with encouragement and support.
Schedule a Conversation
Reach out through our contact form or give us a call. We'll arrange a time to discuss your current employee experience, the improvements you envision, and how this program might help you get there.
Assess Program Fit
During our consultation, we'll explain how the program works, what design skills you'll develop, and how we'll customize the experience to address your organization's specific journey and challenges.
Plan Your Program
If we agree to move forward, we'll schedule the program sessions at times that work for your team. We'll also discuss which employee journey touchpoints you'd like to focus on during the program.
Begin Creating Better Experiences
The program begins with foundation-setting where we explore design thinking principles together. From there, we move into mapping your employee journey and redesigning key touchpoints that will have meaningful impact.
You're not alone in this creative journey. We'll be there to guide, inspire, and support you as you develop the capabilities to design employee experiences that truly resonate. Every improvement you make strengthens the connection between your people and their work, building a workplace where everyone can contribute their very best.
Take the first step by reaching out. We're excited to discuss how experience design can transform your workplace.
Ready to Design Exceptional Experiences?
Let's start a conversation about how employee experience design can strengthen engagement and create a workplace where people thrive. There's no obligation, just an opportunity to explore what's possible.
Schedule Your ConsultationOr reach out directly at +81 3-5226-5062 or info@quendolight.com
Explore Our Other Programs
We offer additional programs that complement employee experience design and address other critical aspects of building organizational capability.
Strategic Talent Management
Build comprehensive talent strategies that align workforce capabilities with business objectives. Develop systematic approaches to succession planning, talent acquisition, and organizational development.
People Analytics and HR Metrics
Transform your HR decisions through data-driven insights. Learn to develop meaningful metrics, build predictive models, and create dashboards that inform strategic workforce decisions.