3 Chome-6-5 Kojimachi, Chiyoda City, Tokyo 102-0083

Phone: +81 3-5226-5062 | Email: info@quendolight.com

Privacy Policy

Last Updated: November 1, 2025

Our Commitment to Your Privacy

At TalentPro, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or using our services.

We believe in transparency and want you to understand your rights and how we handle your data. This policy applies to all visitors and users of our website and services, and we encourage you to read it carefully.

Information We Collect

Personal Information You Provide

When you interact with our website or contact us, we may collect personal information that you voluntarily provide, including:

  • Your name and professional title
  • Email address and telephone number
  • Organization or company name
  • Messages and inquiries you submit through our contact forms
  • Information provided during consultations or service inquiries

Automatically Collected Information

When you visit our website, certain information is collected automatically through cookies and similar technologies:

  • Your IP address and general geographic location
  • Browser type, version, and language preferences
  • Device information including operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source that directed you to our site
  • Date and time of your visit

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent when you voluntarily provide information
  • Contractual necessity when providing services you request
  • Legitimate business interests in improving our services
  • Legal obligations we must fulfill

How We Use Your Information

Service Delivery and Communication

We use your personal information to respond to your inquiries, provide the services you request, and communicate with you about our talent management programs. This includes sending follow-up messages, scheduling consultations, and sharing relevant information about our offerings.

Website Improvement and Analytics

We analyze how visitors use our website to improve functionality, content, and user experience. This helps us understand which resources are most valuable to our audience and where we can enhance our services. All analytics data is aggregated and anonymized.

Marketing and Educational Content

With your consent, we may send you educational content, insights about talent management best practices, and information about our programs that may interest you. You can opt out of these communications at any time.

Data Sharing Practices

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

  • With service providers who assist in website operations and analytics
  • When required by law or legal processes
  • To protect our rights, safety, or property
  • With your explicit consent for specific purposes

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure socket layer (SSL) encryption for data transmission
  • Restricted access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Secure data storage with reputable service providers
  • Staff training on data protection and privacy practices

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the breach, its potential impact, and the steps we are taking to address it.

Your Privacy Rights

Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You can request that we delete your personal information under certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or if you withdraw your consent.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You can object to our processing of your personal information for direct marketing purposes or when we process data based on legitimate interests. We will stop processing your data unless we have compelling legitimate grounds.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Additional Information

Children's Privacy

Our services are designed for business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and may notify you through other means such as email or a notice on our website.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us. We are committed to addressing your concerns and working with you to resolve any privacy issues.